Killing the IT ticket: Lexmark's proactive, AI-driven approach reduced IT worker stress and IT incidents by 90 percen

February 19, 2019 0

via Articles on TechRepublic https://tek.io/2Vd7BfR Working with Wipro, Lexmark used AI and machine learning to develop a proactive, KPI-driven IT model that cut incidents by 90 percent

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